Who are Continuing Care?
Continuing Care Service (North East Fife) was established in 1980 by two MacMillan nurses who helped cancer patients to get to their important hospital appointments.
Our service is built upon a doctrine of helping local residents get to all types of medical appointments, especially in areas that are not renowned for good hospital transport facilities, such as rural areas.
Approximately 2 years ago The Scottish Ambulance Service, the original first point of call, started to cut back on the availability of their service to the public at large, limiting their service to those of the greatest medical need.
They now refer the clients they can not help to Continuing Care - As a result, many people require our help.
We are a registered charity with forty years experience, striving to cater to the needs of those who require reliable transportation to and from health related or any associated social appointments.
What we do at Continuing Care?
John MacKay
Continuing Care Service provides non-emergency transportation for the elderly, disabled and vulnerable. We also provide a befriending service, reaching out to those in need of some company or friendly support.
We Provide
Patient Transport
Befriending Service
We are supported by our volunteers and charitable donations.
We specialise in providing transportation for all medical and associated appointments for residents who do not have ready access to personal or public transport.
We are available, Monday to Friday for transportation.
Weekend appointments can be undertaken by special arrangement.
Free quotations with indicative costs are available on request. We provide an affordable solution for your transport needs, allowing you to focus on your health issues. Our current service is for patients who are unable to drive themselves and require to present themselves for appointments at health service providers.
Our normal hours of operation are on weekdays from 9.00 a.m. to 5.00 p.m.
Usually up to two days notice is required to enable us to schedule our volunteer drivers, although we will endeavour to accommodate appointments at shorter notice.
Some Words From Fiona
Since taking over as co-ordinator 13 years ago, I have been so lucky to have had the support of our volunteers.
Some want to do patient transport, some befriending and some just help out at fund raising events.We have no restrictions as to what you can or cannot do. It is what suits you that counts.
We get together several times a year at the coffee morning fund raiser, AGM and our always enjoyable tea and scones afternoon where we have the opportunity of meeting other like minded individuals. We are after all a team.
It has been a pleasure to work with you all and I am delighted to have had this opportunity of expressing my sincere " thank you" for your invaluable assistance, without which the organisation would not exist.
Fiona (Ex Co-ordinator)
Please try to call during working hours: Mon - Fri: 9am - 5pm
"I just want to saw a huge thankyou to you for the service being provided for a couple in sheltered housing in Cupar, Mr and Mrs C. They are absolutely delighted with being able to get out and about, to meet a relative and for the husband to get to medical treatments. I just wanted to say how impressed I have been and pass on my thanks!!"
"Thank you for your sterling effort to get me to my appointment at Victoria Hospital on 22nd January. Gavin was brilliant, efficient, calm and reassuring. I cannot speak highly enough of the service you provide."
"I want to thank you most sincerely for your kindness in arranging all the different lifts between Newport, Tayport and my aunt's home- it took a tremendous pressure off me trying to organise people twice a week for a 95 year old who demands punctuality at all times. Your volunteers were always on time and unfailingly polite and kind- would you be kind enough to thank them on our behalf. I think she'll miss their chat!"
"Dear Fiona, what an essential, fantastic and professional service your charity provides. I look forward to my daily drives with a lovely volunteer and am there and back in a wonderfully short time."
"Very grateful for service showing great care in assistance, awareness of needs and the helping hand extended when needed. Would not hesitate to recommend Graeme as a very caring and pleasant member of your Care Service. Would readily use your service again. Many thanks."
"I just wanted to thank you and Jim for the excellent service you provided for us today we have been struggling with my Mum's hospital appointments especially if they are early as we both suffer with arthritis you provide an excellent, friendly, patience, that gave great reassuring to my mum especially at short notice you and Jim helped us thank you Ann."